Accessibility Statement: Updated: March 2021.


Coldstream Tales strives to ensure that its services are accessible to people with disabilities. Coldstream Tales has made it a priority to ensure that its website and reader are made born accessible with consideration for people with disabilities. We maintain a strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence. With the above in mind, we acknowledge that our efforts remain short and will continue on with consultations with experts in the future. In the spirit of transparency, Coldstream Tales maintains a publicly accessible company roadmap that highlights our efforts and timelines in making our services more accessible. 

The Coldstream Reader

The Coldstream Reader is purpose-built to facilitate accessibility to our stories. We utilize proprietary software to deliver our tales in a number of formats with a number of settings that may facilitate readership for a broad ranges of needs. Inline with ongoing development, Coldstream Tales maintains a roadmap of changes we seek to make with guidance from our community and our experts. 

Accessibility on makes available the UserWay’s Web Accessibility Widget is powered by a dedicated accessibility server. The software allows to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.


Coldstream Tales continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Coldstream Tales Customer Support as follows:


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Download file?

Plus Content is provided with the purchase of a Coldstream Tale book and can be downloaded for use at home, in classrooms, or in a clincal setting. For the moment, all Plus Content is in English.

eBooks are provided in tandem with access to the Coldstream reader when you purchase any Coldstream Tale book. They can be downloaded for use at home, in classrooms, or in a clincal setting, and can be used on your tablet, mobile device, and some eReaders. eBooks are often better for use on mobile devices.


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